Last updated on 16 September 2021
Information we collect
Information Collected Automatically:
Whenever you visit our website, we automatically collect some information about your transactions with us, and your use of our website. For example, we automatically collect your IP address, for Print by Tex Furkins internal use only, such as to help us diagnose problems with our server and administer our website. We also automatically track certain information about your activities on our website such as the type of web browser you are using and clickstream data. We collect session replay data, which includes mouse movements, clicks, typing, scrolling, and other actions you take when you navigate our website and personalise your products. We do not use session replay cookies on pages that may contain payment information. If you are a registered Print by Tex Furkins customer, we link this automatically-collected data to the personally identifiable information we collect about you described below. We use this information to do internal research on your interests and to help us better understand and serve you.
Information You Send To Us:
If you choose to provide us with personal information, such as by sending us an e-mail or by filling out a form with your personal information and submitting it to us through our Website, we collect the Personal Information that you provide to us. For example, if you register or sign up for an account with us, we collect information that includes your name, e-mail address, telephone number and password. If you place an order with us, we collect the Personal Information that you provide to us such as your shipping, billing, and payment information.
From time-to-time Print by Tex Furkins may contact you with the opportunity to participate in contests or surveys on our Website. If you participate, we will request certain Personal Information from you. Participation in these surveys or contests is completely voluntary and you, therefore, have a choice whether or not to disclose the requested information. You may opt-out of receiving marketing material about our products and services, or those of third parties, at any time, by following the opt-out procedure detailed on the marketing material.
Information About Your Transactions With Us:
In addition, we collect your order information and purchase payment history.
Cookies and Similar Files
Our Website uses “cookies” and files that are similar to cookies. Cookies are alphanumeric identifiers created by your browser at our request and stored in an approved and standardised place on your computer. By transferring these cookies, Print by Tex Furkins assigns you a unique customer code and record locater. Information about your activity on our Website can then be included in your customer record, which is stored within the Print by Tex Furkins firewall. When you visit or return to our Website, we read the cookie to identify you as one of our customers and help recall orders or preferences you have selected. The cookie also enables us to recall your past activities, post your account data, and tailor site elements and special offers to you. This data will not be used in association with any other personal information.
Most Web browsers accept cookies by default but allow users to reject cookies by changing the browser preferences. If you have set up your browser to reject cookies, some aspects of our Website, including our Shopping Cart, will not work properly.
If you have Macromedia Flash installed on your computer, we will also use a file called a Flash Object to store your unique customer code and record locater on your computer. Unless deactivated by you, the Flash Object provides us with a backup method for recognising you in the event that we are unable to identify your cookies.
Use and Disclosure of Information
We use and disclose the information that we collect about you to maintain, improve, and administer our website, operate our business, provide products and services that you request, administer your account, inform you about products and services that might be of interest to you, and personalise your online experience.
We may also disclose information, including Personal Information, we collect about you in other circumstances as required or permitted by law. For example, Print by Tex Furkins reserves the right to disclose Personal Information, including account information, when we believe such disclosure is appropriate to cooperate with an investigation of activities claimed to be unlawful, to enforce our Terms & Conditions, or to protect the rights or property of Print by Tex Furkins or others. In addition, it is possible that in the future another company may acquire Print by Tex Furkins or its assets. It is also possible that Print by Tex Furkins may partner with or purchase another company to continue to do business as a combined entity. In the event that this occurs, it is possible that our customer information, including your Personal Information, may be transferred to the new business entity as one of Print by Tex Furkins’s assets. In such an event, we will update this policy to reflect any change in ownership or control of your Personal Information.
Links to Third Party Products and Services
While you are visiting or using the Print by Tex Furkins website, you may be presented with an opportunity to purchase third party products or services. These products and services are offered and supplied by independent companies not owned or operated by Print by Tex Furkins. If you click on one of the presented offers, you will be redirected to the site of the third party which may be framed by a Print by Tex Furkins header and footer, and any information you provide in response to the offer will be collected and used by the third-party and not by Print by Tex Furkins. Information you provide to the third party and any dealings you have with the third party will be governed by the privacy and other policies of that third party.
We offer you a variety of choices with respect to how we use and share your personal information.
Sharing Information with Others:
We will not share your Personal Information, such as your e-mail address or name, with unaffiliated organisations for them to use to inform you about their or other companies products and services unless you consent to this sharing on registration (if applicable) or in updating your account preferences. You may opt-in by checking the appropriate box during registration (if applicable) or, following registration, by logging in to “My Account,” selecting “Account Update,” and checking the applicable box. You may also opt-in by sending a written request to the address below. If you send a written request, please be sure to include your exact name, mailing address and telephone number(s) and a statement that you would like us to share your Personal Information with other organisations that may have special offers, products or services that may be of interest to you. Even if you do not opt into this sharing, we may still share Personal Information about you with other companies as permitted or required by law.
Communications from Print by Tex Furkins:
If you do not want to receive communications from Print by Tex Furkins about products and services that may be of interest to you, simply use the unsubscribe link at the bottom of any email. If you wish to change your preference after you have registered, you can do so by logging in to “My Account,” selecting “Account Update, and updating your preference. You may also request to be added to our Do-Not-E-Mail list, Do-Not-Call list, and/or our Do-Not-Mail list by writing to the address below and indicating your preferences. Please be sure to provide your exact name, e-mail address, mailing address and telephone number(s) and the list or lists you would like to be included on (Do-Not-E-mail, Do-Not-Call, and/or Do-Not-Mail). Even if you choose to be placed on one of these lists, we may still communicate with you using any of these methods regarding your use of our Website, your orders or your account.
Deactivation of Your Account:
You may also request deactivation of your Print by Tex Furkins account by contacting Customer Care at email@example.com or by writing to the address below and requesting account deactivation. Please note that while some information may remain in our archived records after your account has been deactivated, we take reasonable steps to destroy or permanently de-identify personal information when it is no longer needed for any purpose for which it was collected.
Print by Tex Furkins Address for Written Requests:
If you choice to indicate your preferences by mail, please be sure to include your exact name, mailing address, telephone number and specific preferences and send your written requests to the following address:
Print by Tex Furkins
PO Box 162, Fulham Gardens SA 5024
How to manage your account
If you wish to change your name, e-mail address, password, communication and/or opt-in preferences after you have registered, you can access your account by logging into My Account and selecting Account Update. You may also request these changes by e-mailing firstname.lastname@example.org or calling Customer Care at 0407 288 949 or writing to:
Print by Tex Furkins
PO Box 162, Fulham Gardens SA 5024
Print by Tex Furkins takes reasonable steps to protect personal information from misuse, loss, unauthorised use, modification or disclosure, but Print by Tex Furkins does not warrant and cannot ensure the security of any information which you transmit. We maintain physical, electronic, and procedural safeguards designed to help us protect your non-public personal information. For example, we use Secure Socket Layer (SSL) technology to encrypt your credit card information when you purchase products through our website. When you establish an account at Print by Tex Furkins, you choose a password to help protect your account information. A password is only as strong as you make it: you should select a unique password and keep it safe. You may change the password as often as you wish by going to “My Account” and selecting “Account Update.”
With respect to certain website hosting and other products and services provided to you, we may obtain access to data about your end users or customers. We generally process and use such end user and customer data on your behalf and under your instructions in accordance with our role as a mere processor of any such information on your behalf.
Access and accuracy of your personal information
If you believe that the personal information that we hold about you is not accurate, complete or up to date, please contact Print by Tex Furkins’s Customer Care at the details shown above, under the paragraph headed ‘How to manage your account’.
You may request access to the personal information we hold about you. You must direct any requests to Print by Tex Furkins’s Customer Care. We may charge a fee for providing access, which will not exceed our reasonable expenses incurred in responding to your request, including photocopying and administrative expenses.
You may also contact us to discuss any queries or concerns you have in relation to our handling of your personal information, including to make a complaint about a breach of the applicable privacy laws.
Problems Signing In
Our sign-in process is designed to help protect your privacy. If you have trouble signing in to our website, please ensure that you are using your registered e-mail address and/or correct password. If you are using your registered e-mail address and correct password, and you continue to have trouble signing in to our site, please contact Customer Care.
Print by Tex Furkins sends an e-mail notice confirming acceptance of each order you place to the e-mail address you provided to us when signing up for a Print by Tex Furkins account. If you receive a confirmation for an order you did not place, please e-mail us immediately at Customer Service.